Telephone: 03300 100 120

Terms and Conditions

Terms and Conditions

Our Commitment

Under normal conditions, we will fulfil all orders within 1-2 business days of receipt.

All goods will be described accurately and tested prior to shipping. Occasionally, the photographs displayed may not be of the genuine product. All things on https://prefirma.com/ are intended to be used safely.

"To offer Klarna's payment methods, we may transfer your data, such as contact and order details, to Klarna during the checkout process so that Klarna can determine whether you qualify for their payment methods and customise those payment methods to your needs. Your data is processed in accordance with applicable laws.

Contract is Legally Binding

When you make an online purchase of our goods or services, you enter into a legally binding contract.

Order Confirmation

Your order will typically be confirmed through email within 24 hours, but no later than 72 hours of receipt via the internet. Credit/Debit card payments are deducted at the time of order placement, NOT when the products are delivered.

Returns

Please refer to our returns policy.

Warranty Disclaimer

HIFU devices are classified as 'consumable' items, which means that no warranty is required. However, https://prefirma.com/ provides a 3-year warranty to every customer.

https://prefirma.com/ reserves the right to revoke the item(s) warranty status if any of the criteria listed above are met/not met.

If an item is returned for warranty and is later determined to be discontinued, https://prefirma.com// will supply the closest substitute to the original item.

Items replaced under warranty retain their original warranty duration from the date of purchase.

Please refer to our returns policy for information on how to return a warranted item.

*This complies with the new European Directive on distance selling, which the Consumer Protection (Distance Selling) Regulations 2000 bring into UK law.

Our Duties

We reserve the right to alter, revise, substitute, or delete any information on this website without warning. Prices, commodities, and product availability are subject to change without notice. Additionally, https://prefirma.com/ maintains the right to discontinue service at any time, deny service to any customer, and alter these Terms & Conditions without prior notice.

Applied Law

All legal problems involving card processing are resolved in accordance with UK law.

These terms and conditions shall be construed and controlled in accordance with UK Laws.

No provision of our Terms and Conditions affects your statutory consumer rights.

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